[vc_row el_class=”faq”][vc_column][vc_tta_accordion c_icon=”chevron” c_position=”right” active_section=”1″][vc_tta_section title=”Q1. Can I return or exchange the item if it doesn’t fit correctly?” tab_id=”1555037920486-ed14e79d-d44b”][vc_column_text]Sure, you can. As long as the item is still in original unworn condition with tags and packaging, you can post it back within 30 days for exchange.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q2. What payment methods does WaistMeUp accept?” tab_id=”1555038000105-6fd1f032-ae1a”][vc_column_text]We accept payments by VISA, MasterCard credit and debit cards, PayPal, Afterpay (Australia).[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q3. Do I need an account to make a purchase?” tab_id=”1555038042642-0199c22c-afbf”][vc_column_text]No, you don’t need to sign-up an account to make order. However, sign-up account will give you access to special discounts, offers and many other deals we share with our customers on regular basis.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q4. Can I come to the Sydney warehouse to pick-up my order?” tab_id=”1555038090574-798dc26a-7c87″][vc_column_text]Sorry, we do not have on-site pick-up service in the warehouse at the moment. All deliveries to Australian customers are FREE. All purchases are covered with 30 days hassle free return and exchange policy. For detailed information, please refer to our return and exchange policy.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q5. Is the packaging discreet?” tab_id=”1555038110934-9fe50498-255f”][vc_column_text]Yes, we use discreet shipping to ensure your privacy is protected.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q6. Does WaistMeUp offer refund?” tab_id=”1555038134493-01332028-357c”][vc_column_text]Yes, we do. Giving the return article is in original unworn condition, we are happy to accept returns within 30 days after the order is placed. The refund will go back to your original payment method. However, store credit, gift voucher or discount coupon is not refundable.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1551846469099{padding-top: 47px !important;padding-bottom: 80px !important;}” el_class=”still-ques”][vc_column][tbay_title_heading title=”Still question? Leave it here” buttons=”btn-default btn-outline” buttons2=”btn-default btn-outline” subtitle=”Your email address will not be published. Required fields are marked (*)”]
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